RETURNS & EXCHANGES

HOW TO RETURN OR EXCHANGE AN ITEM

We want you to be completely satisfied with your purchase from Friction Addiction Climbing. If for any reason you are not happy with your order, we offer a hassle-free returns and exchange policy. Please read the following information carefully to ensure your return or exchange is processed smoothly.

REFUNDS

To return or exchange an item, please contact us within 14 days of receiving your order. We will provide you with a return address and instructions on how to return the item. All items must be returned in their original condition, with tags attached. We recommend using a tracked shipping method to ensure your return is received safely.